Welcome to Chomolungma Adventures. We are committed to offering you a safe, adventurous, and unforgettable experience in the majestic Himalayas of Nepal. Before you book any of our trekking or tour packages, we request you to carefully read the following terms and conditions. These guidelines govern your interaction with us, ensuring clarity, fairness, and mutual understanding between you, the traveler, and us, your dedicated trekking company.
These Nepal trekking terms and conditions are legally binding once you confirm your booking with us. Please ensure you understand them before committing to your Himalayan adventure.
1. Booking and Payment Terms
To secure your booking with Chomolungma Adventures, we require a non-refundable advance deposit of 30% of the total package price. This deposit is essential to arrange permits, accommodations, guides, and other logistics in advance.
- The remaining 70% of the payment must be made upon arrival in Nepal before the commencement of the trek.
- We accept payments via bank transfer, credit cards, or cash (Nepali rupees, USD, or Euros).
- Your booking is only confirmed once the deposit is received and a confirmation email is sent.
Our Booking terms for Nepal treks are designed to ensure operational efficiency and avoid last-minute cancellations or misunderstandings.
2. Cancellation Policy
We understand that travel plans may change. However, due to the nature of advance arrangements and government permit regulations, our cancellation policy is strict:
- Advance 30% deposit is non-refundable under any circumstances.
- In the event the client cancels the trip during the trekking period for any personal reason, no refund will be provided for unused services.
- If the trip is canceled by Chomolungma Adventures due to safety, weather, or political issues, we will offer an alternative trek or refund based on unused services (excluding permits and transportation already booked).
- Cancellations must be made in writing.
This aligns with our Trekking cancellation policy Nepal, which aims to balance customer flexibility and operational realities.
3. Changes in Itinerary
Our treks take place in remote and rugged areas where unforeseen events like weather changes, landslides, strikes, or illness can occur. Therefore:
- Chomolungma Adventures reserves the right to modify the itinerary for safety or logistical reasons.
- We will do our best to provide an alternative of equal or greater value.
- No refunds are issued for services that are voluntarily not used by the client (such as meals, lodging, etc.).
4. Passport and Visa Requirements
Travelers must possess:
- A valid passport with at least 6 months of validity remaining from the date of entry into Nepal.
- A valid tourist visa for Nepal (available on arrival or online in advance).
It is your responsibility to obtain the appropriate visa and travel documents. Chomolungma Adventures does not accept any liability for denied boarding or entry.
5. Trekking Permits and Government Regulations
All trekkers are required to obtain the necessary permits to enter restricted or conservation areas. These include:
- TIMS (Trekkers’ Information Management System) card
- National park or conservation area permits
- Restricted area permits (for specific treks like Upper Mustang or Manaslu)
Permit costs are included in your trekking package unless otherwise stated. These Trekking permit terms Nepal are regulated by the Government of Nepal and must be followed strictly.
Failure to carry a valid permit may result in fines or being denied entry to trekking regions.
6. Health and Fitness Requirements
Trekking in Nepal requires physical stamina and a good level of fitness. It is essential that:
- Clients consult with their physician prior to the trip.
- Clients inform Chomolungma Adventures of any medical conditions or medications.
- Clients carry appropriate personal medications.
In high altitudes, Acute Mountain Sickness (AMS) can affect anyone. Our guides are trained to detect symptoms and respond appropriately. However, you must always follow their advice and communicate openly about any discomfort.
7. Travel Insurance
All clients are required to have comprehensive travel insurance that includes:
- Emergency helicopter evacuation
- Medical treatment coverage
- Trip cancellation and delay insurance
- Loss or theft of belongings
We do not offer refunds for trip cancellations due to injury, illness, or other emergencies unless covered by your insurance policy.
8. Code of Conduct
As representatives of responsible tourism, we ask all clients to:
- Respect local customs, cultures, and religious sites.
- Avoid littering and support eco-friendly practices.
- Treat guides, porters, and locals with dignity.
Chomolungma Adventures reserves the right to remove any client from a trip if their behavior is deemed unsafe, disrespectful, or illegal.
9. Equipment and Packing
We provide a recommended packing list for each trek, but clients are responsible for:
- Bringing suitable clothing and gear (sleeping bag, hiking boots, down jackets, etc.)
- Carrying personal essentials (headlamp, toiletries, medications, passport copies)
Porters are available to carry loads (up to 15kg per client). Excess baggage is subject to additional charges.
10. Responsibilities and Liabilities
Chomolungma Adventures is not liable for:
- Injuries, death, illness, or loss resulting from natural disasters, strikes, war, accidents, or personal negligence.
- Loss or damage of personal belongings.
- Delays in flights, road transport, or any third-party service.
While we take every measure to ensure your safety and comfort, travel in remote areas inherently involves risks.
11. Weather Conditions and Flight Delays
Many trekking routes require domestic flights, such as to Lukla, Jomsom, or Pokhara. These flights are highly dependent on weather:
- Delays or cancellations are common.
- We advise clients to keep buffer days at the end of their trips.
- Chomolungma Adventures will help rearrange logistics but is not responsible for any losses due to such delays.
12. Guides and Staff
Our guides are licensed, trained in first aid and altitude safety, and possess years of experience in Himalayan trekking. Porters are provided as per group size, and we follow ethical porter treatment guidelines.
Tipping is not mandatory but is appreciated and customary in Nepal.
13. Risk Acknowledgment and Waiver
By booking a trek with us, you acknowledge:
- That you understand the risks associated with adventure travel and high-altitude trekking.
- That you are responsible for your personal safety and agree to follow the guidance of Chomolungma Adventures’ staff.
- That you release Chomolungma Adventures from liability related to risks not under our control.
These Himalayan trekking rules and policies help ensure a secure and enjoyable experience.
14. Group Tours vs. Private Tours
We offer both group and private trek options:
- Group treks depart on fixed dates and are cost-effective.
- Private treks can be customized to your needs and preferences.
All terms, including Trekking tour company conditions, apply equally to both formats unless otherwise specified in writing.
15. Photography and Media Rights
Chomolungma Adventures reserves the right to use photos and videos taken during the trek for promotional purposes unless the client opts out in writing.
We respect your privacy. If you prefer your image not be used, please notify our office before your trip begins.
16. Force Majeure
We shall not be held responsible for failure to perform obligations due to:
- Acts of God (earthquakes, floods, landslides)
- Political unrest, government decisions
- Epidemics or pandemics
- Transportation shutdowns
In such cases, Chomolungma Adventures will offer a credit or alternate arrangement based on the situation.
17. Local Laws and Entry Regulations
All travelers are expected to abide by the laws of Nepal. Any illegal behavior (drug use, disrespecting religious places, etc.) may lead to arrest or fines.
Our Trekking company Nepal policies adhere strictly to the legal framework of the Government of Nepal.
18. Complaints and Disputes
We value your feedback. If you encounter any issue during your trek:
- Inform your guide immediately.
- If unresolved, contact our head office in Kathmandu.
Formal complaints must be submitted in writing within 15 days of trip completion.
19. Amendment to Policies
Chomolungma Adventures reserves the right to change these terms and conditions without prior notice. Any modifications will be updated on our website and will apply to new bookings only.
20. Acceptance of Terms
By booking with Chomolungma Adventures, you accept all the above terms and agree to be bound by our policies. These Nepal adventure travel terms are structured to ensure both client satisfaction and operational integrity.
In Conclusion
Our Nepal trekking terms and conditions, cancellation rules, and booking guidelines are created to ensure a transparent and professional experience for all travelers. Trekking in the Himalayas is a thrilling and life-changing journey. With proper understanding and preparation, you can make the most of your adventure.
At Chomolungma Adventures, we’re not just a tour operator—we are your local experts, safety guardians, and cultural liaisons. By agreeing to these Trekking tour company conditions, you allow us to deliver the best experience while upholding standards, safety, and sustainability.
If you have any questions regarding these Trekking company Nepal policies, feel free to contact us.
Let the mountains call you—Chomolungma Adventures will lead the way.
